Server Support

Server management and support

You usually turn to a server specialist when something has broken: the website has slowed down, the disk is full, a security update is overdue or the site has been hacked. Our job is to find and fix these problems early, before your customers notice.

Plesk, cPanel, DirectAdmin or no control panelServer in any data centerBackup before every change
Server health checkWith a written report
Security updatesWithout taking your site down
Emergency supportWhen your site is down right now
Backups and restore testingA backup that actually restores

What we do

Health and security review

We check services, access, firewall, SSH settings, disk space and software versions, and give you a written report.

Fixing slow websites

We measure first and find the root cause of the slowness, then fix it. One example: reducing response time from 4 to 1.5 seconds.

Security updates

Patches for the operating system, PHP, web server and database are installed on time and under control, so websites on the server do not break.

Monitoring and alerting

Server availability, resource usage and errors are monitored around the clock.

Backup and restore testing

We don’t just take backups, we test restoring them. A backup that has never been restored may not work when you need it.

Hacked website

We restore the site, remove the malware and close the entry point that was used to break in.

Plans

Support plans

Monthly support is billed hourly, from 10 to 100 hours per month. The price of a one-time review and emergency support is quoted after the server is assessed.

One-time review

One complete pass

We review your server or website once in full and deliver the problems and solutions in a report.

  • Review of services and access
  • Firewall and SSH settings
  • Disk space and software versions
  • Written report of problems and solutions
CostRequest a quote
Order now
Our recommendation

Monthly support

Monthly contract

Ongoing server maintenance, so problems are fixed before they are noticed.

  • Monitoring and alerting
  • Installing security updates
  • Backup and restore testing
  • Fixing problems during the month
Per hour per month1,400,000 Toman
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Emergency support

Right now

For when your server or website has just gone down.

  • Restoring a downed website
  • Cleaning up a hacked website
  • Closing the entry point
  • Any control panel you have
CostRequest a quote
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Why Morvanet?

We run our own data center and hosting servers. The approach we use on our own servers, meaning a backup before changes, testing before and after the work, and the ability to roll back, is applied to your server too.

If your needs go beyond maintaining a few servers, see DevOps services and infrastructure audit as well.

FAQ

Frequently asked questions

Our server is in another data center. Do you support it?
Yes. It doesn’t matter where the server is hosted. We only need SSH or control panel access.
Will the changes cause website downtime?
We take a backup before every change. Work is done during low-traffic hours with the ability to roll back, and we test the website after each step.
Which control panels do you work with?
Plesk, cPanel and DirectAdmin, as well as servers with no control panel at all.
Our website is down right now. What should we do?
Contact support and request the emergency plan. The support number is 021-66538664.
What is the difference between a one-time review and monthly support?
In a one-time review, we tell you the current state of the server and give you a report. With monthly support, we carry out maintenance, updates, backups and troubleshooting every month.
How much do the plans cost?
It depends on the number of servers and the plan you choose. Contact sales for an exact price.

Contact sales to choose the best service

Tell us about your website or service. Our sales team will suggest the right plan.